Customers care lies at the root of the corporate culture we are building. Sofiyska Voda is constantly developing and improving its services in response to customers’ higher expectations. We rely on open and upright dialogue between partners. We gain new ideas and insights that help us solve problems and are of great importance for the lasting benefits of our customers, employees and share-holders.

We follow a strategic management model that develops, realizes and combines successful business practices in the different fields: customers’ satisfaction, improvement of our employees qualification, management development. In order to officially declare in public our social engagements/ventures for 2004 we joined the initiative United Nations Development Program aka Global contract.

Supporting the ideas of our employees we work together on ecological and charity initiatives. We create possibilities and realize successful projects with the voluntary participation of people from Sofiyska Voda.

We believe that this makes people place greater trust in our company and that the cooperation we enjoy is of great importance and obliges us to achieve our mission of being top class supplier of high quality WSS services for our clients.