Change of the deadlines for the issued prescriptions

24 March 2020

In regard to the aggravated epidemiological situation caused by the spread of COVID-19 and the need of limiting the physical contacts with customers, Sofiyska Voda extends by one month (30 calendar days) the period of time for the fulfillment of all prescriptions issued so far, whose deadline has not expired yet.

The changed deadline is valid for:
- Prescriptions for replacement, sealing and testing of individual meters;
- Prescriptions for construction/relocation of water meter shafts;
- Prescriptions for changing the ownership and opening of accounts; the announced free of charge period until April 16th, 2020 for online change of an account via the company website also remains valid;
- Prescriptions for the installation of reversing valves. 
Customers may obtain further information on our free 24/7 phone number 0800 121 21 or via the company website in the Questions section.
What kind of water do we drink Customer Service Center Mega Mall Lyulin   
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