About Us

Values

Responsibility
Actively shaping a society committed to sustainable development

Solidarity
Serving the public interest and supporting those in need

Respect
Respecting laws, internal rules and individuals

Innovation
Researching and developing sustainable solutions for customers, the environment and society as a whole

Customer focus
Continuously improving service efficiency and quality. Listening carefully to the needs of customers to provide tangible solutions in line with their technical, economic, environmental and social requirements through an ability to offer tailored, innovative solutions

We provide water and waste water services on the territory of the Municipality of Sofia.

Our mission is to be a successful and top-class supplier of high-quality water supply and sewerage services to our clients. We are open, work in partnerships with society and we aim at constant improvement.

We provide water for more than 1 400 000 people living in Sofia. Our activities include the operation, maintenance and management of hundreds of and thousands of meters of water mains and sewers. Our team consists of responsible and highly qualified employees focused on customers, who each year implement investments amounting to millions of levs for the city’s development and future.

Sofiyska Voda AD was established in October 2000 by a 25-year Concession Agreement. Under it the Municipality of Sofia grants to the Company the operation and maintenance of Sofia’s WSS system.

Our shareholding capital is divided between the Municipality of Sofia (22.9 %) and the French company Veolia (77.1 %).

Sofiyska Voda is not the owner, but rather the Concessionaire of the WSS assets – which are public state property. All new facilities constructed with the Company’s funds are also the property of the City.