Sofiyska Voda, operated by Veolia, is the first WSS operator in Bulgaria to adopt a Customer Charter. With it the company takes the commitment to improve the quality of the services by exceeding the requirements set in the statutory base.

The quality of potable water exceeds the statutory requirements Sofiyska Voda, operated by Veolia, introduced a new customer service standard Over 600 km of water and sewer network were constructed and repaired, while intensely introducing digital services