Change of account holder

In case of changed ownership or right to use an immovable property, it is necessary for the new and/or the previous owner/user to inform Sofiyska Voda for the change.   
You may visit one of the customer service centers of Sofiyska Voda AD within 30 days from the date of the change of ownership or the right to use the property (or within 60 days in the event of death of the account holder).

The change of the account holder can also be applied for online – on webpage Online change of account holder.

Prices
Service
* in BGN, VAT excluded
* in BGN, VAT included
Change of account holder after the deadline fixed in the General Terms and Conditions
8.70
10.44
Necessary documents

New owner/user – natural person
Necessary information and documents:
•    Customer number at Sofiyska Voda AD of the previous owner/user and the current readings of the water meters at the property;
•    Filled out Application form;
•    Property ownership document (property deed, accommodation order, legal heir certificate) or a deed establishing the right of use – the deed is used only for information purposes;   
•    In case of co-ownership – an agreement in writing between the co-owners defining the account holder.
In the absence of agreement, the account will be opened to all co-owners responsible in proportion to their shares.  
In case of concluded rental agreement for the property, the tenant can be the account holder for it.
In this case, it is necessary for the tenant to file the filled out application form and pursuant to art.2, par.3 of the General Terms and Conditions, the owner or the holder of the right to use the immovable property declares personally his/her consent to the WSS operator that the tenant will be the consumer of the WSS services for a certain period of time, or a declaration should be presented with the owner’s notarial signature verification that the tenant will be the consumer of the WSS services for a certain period of time.


New owner/user – legal entity (company)
Necessary information and documents: 
•    Customer number at Sofiyska Voda AD of the previous owner/user; 
•    Protocol of delivery and acceptance signed by the current and the previous owner/user with the reading(s) of the water meter(s); 
•    Property ownership document or a deed establishing the right to use the property; 
•    Company documents – BULSTAT number, number of company file;
•    Filled out Application form.
In case of concluded rental agreement, the tenant can be the account holder.
Should this be the case, it is necessary for the tenant to file the filled out application form and pursuant to art.2, par.3 of the General Terms and Conditions, the owner or the holder of the right to use the immovable property declares personally his/her consent to the WSS operator that the tenant will be the consumer of WSS services for a certain period of time  or a declaration should be presented with the owner’s notarial signature verification that the tenant will be the consumer of WSS services for a certain period of time. 
 
 

Options with request possibility
Prices
Service
* in BGN, VAT excluded
* in BGN, VAT included
Change of account holder after the deadline fixed in the General Terms and Conditions
8.70
10.44