Installation of water meters with remote reading

Sofiyska Voda AD offers supply and installation of water meters with remote reading modules. The service is offered both for entire buildings or condominiums, old and newly constructed, as well as for individual customers. 

The service includes: 

•  Supply and installation of water meters; 
•  Supply, installation and coding of LoraWAN module for remote monitoring; 
•  Double system for data coding through LoraWAN network; 
•  Sealing of the devices with a plastic seal; 
•  Data visualization in customer profiles on the website;  
•  All data transfer and license fees for a period of 10 years; 
•  Data integration with the billing system of Sofiyska Voda AD. For the transfer of water meter data to the customer database, registration on the company’s website is needed. 

In case the customers do not have individual accounts, they may avail themselves free of charge of administrative assistance in the opening of such individual accounts. 

Deferred payment: 

Sofiyska Voda AD offers its customers the deferred payment option for the service without any additional charge. Each customer who does not have any outstanding debts during the last one year, may avail themselves of deferred payment for up to 12 months. The initial installment which has to be paid is BGN 100 for a water meter or module.  
The deferred payment conditions are valid only for the services designated in Installation of water meters with remote reading – Package 1, Package 2, Package 3, Package 4 and Package 5.  

Customer profile: 

In order to accept data from the remote water meters in the customer database, it is required a registration on the company's website. After registering on the website, customers may monitor their daily water consumption in their profile. The software generates 6-hour reports on the water consumption in the form of graphs. Its functionalities include: display of graphs, daily, monthly, annual total consumption, location of the water meter, customer data etc.  
In case of already installed water meters with pulse outputs, we may propose a solution only with installation of a module, visualization and integration of data. What you need to know about your water meter is how many liters of water one pulse equal to, so that the module is properly coded. The above data is written on the water meter’s dial. 

Prices
Service
* in BGN, VAT excluded
* in BGN, VAT included
Package 1 - Two water meters and a module
383.00
459.60
Package 2 – One water meter and a module
250.00
300.00
Package 3 – One module with 4 inputs
358.00
429.60
Package 4 - One module with 2 inputs
275.00
330.00
Package 5 - One module with 1 input
208.00
249.60
Benefits

• Remote generation and transfer of water meter readings, through wireless communication network;   
• Regular reading of water meters located in places difficult to access; 
• Monthly invoices based on accurate consumption data; 
• Fast and precise reading regardless of the number of measuring devices; 
• Consumption monitoring in different time periods, which, in case of anomalous consumption, allows to establish the existence of a leak at the property or the building’s plumbing system; 
• Possibility for a real-time check of the consumption; 
• Reading of the water meters by a meter reader - only once a year, as per the statutory requirements; 
• Simplified administrative procedure in the opening of customer accounts. 

We remind that regardless of the remote reading of the water consumption, it is necessary to grant access once a year to an official of Sofiyska Voda AD to the premises in which the water meters are installed. 

Warranty service: 

• Warranty of the water meter – 60 months; 
• Warranty of LoraWAN module for remote monitoring – 24 months;
• Data transfer through LoraWAN network – 10 years;
• License for software platform for analytical data processing and customer interface – 10 years;
• Water meter installation warranty – 1 month.

Sofiyska Voda AD is the only company offering the service of installation of water meters with remote reading modules together with a third party liability insurance. In case the water meter installation has caused material damage, customers will be duly compensated. Following the expiration of the warranty term, the repair becomes a paid service. 
 

Options with request possibility
Prices
Service
* in BGN, VAT excluded
* in BGN, VAT included
Package 1 - Two water meters and a module
383.00
459.60
Package 2 – One water meter and a module
250.00
300.00
Package 3 – One module with 4 inputs
358.00
429.60
Package 4 - One module with 2 inputs
275.00
330.00
Package 5 - One module with 1 input
208.00
249.60