The Customer Service Center in MegaMall, Lyulin r.q. and in the building of the Architecture and Urban Planning Directorate will work with customer during the following working hours:

CSC in Megamall, Lulin r.q.: Monday to Friday, from 9 a.m. to 6 p.m., with breaks from 12:30 to 13:00 and 15:00 to 15:30 for disinfection of the premises. Payments will be accepted only until 5.45 p.m.

CSC in the building of the Architecture and Urban Planning Directorate: Monday to Friday, from 9 a.m. to 5.30 p.m., with breaks from 12:30 to 13:00 and 15:00 to 15:30 for disinfection of the premises. Payments will be accepted only until 5.15 p.m.

NB! This CSC serves only technical requests for connection to the water and sewer network.
 
We take the opportunity to remind that many services could be provided online:
- At the free 24-hour phone line of Sofiyska Voda: 0800 121 21
- By a written form for making inquiries available on the website of Sofiyska Voda in the “Questions” section.