Sofiyska Voda with a new digital solution to facilitate its customers
Sofiyska Voda continues to upgrade its portfolio of digital services. All customers of the company, who have subscribed for an electronic invoice, may pay already their bills only with a few clicks. This is possible thanks to the new Pay by link service. The innovation allows the customer to pay his/her water bill directly from the invoice by following the link published on it. It leads to the IRIS Pay by Click system. This system enables the customers to choose from which bank account to order their payment, directly through their personal profile on Sofiyska Voda’s website without entering bank details. Thus, the payment is from a selected customer’s bank account to a company’s account, but in contrast to the conventional bank transfer, now the transfer becomes effective within seconds.
Sofiyska Voda, part of Veolia Group, implements permanently innovations and digital solutions to facilitate its customers. The Sofia WSS operator is the first utility service provider in Bulgaria that has implemented the IRIS Pay by Click system, which facilitates the digital payments made by customers.
The IRIS Pay by Click system is the next digital facilitation for the company’s customers, accessible through Sofiyska Voda’s website, as well as through My Water application.